FREQUENTLY ASKED QUESTIONS
Q – The shoes I need aren’t available in my size. What now?
A – The stock on our site is an exact impression of the stock we have in our stockroom. It would be ideal if you email us at firstname.lastname@example.org or call (+91) 9167679678 in the event that you’d like to know whether, or when, we’ll get any extra supply of that specific shoe or Belt.
Q – How would I unsubscribe from your mailing list?
A – On the base of each pamphlet we send there is an “Unsubscribe” link. Essentially click “Unsubscribe” and it’s as simple as that. We’ll be sorry to learn you go, in any case you can simply re-subscribe whenever so you can be the first to think about deals and supporter just advancements.
Q – I have seen the same item on another site. Do your values match?
A – We do watch out for our rivals’ costs and are in steady correspondence with our suppliers, be that as it may, because of our liberal quick conveyance and 30-day free return strategies; we don’t coordinate the fleeting value changes of different retailers. We do offer end of season deals, so in case you’re after a deal, look at our business page!
Q – How would I be able to cancel my request?
A – As we pack all requests not long after they are put, please contact our Customer Happiness Team on (+91) 9167679678 at the earliest opportunity.
Q – I attempted to look at and the thing in my shopping basket vanished, what was the deal?
A – We’re sad that you couldn’t finish your request. The stock on Skincraft is live and mirrors what’s accessible continuously. Setting a thing in your shopping basket doesn’t promise the buy of a thing. Until you’ve finished the checkout process another client might have bought the thing, regardless of the possibility that it’s in your truck.
Q – How would I make a Skincraft account?
A – You can make a record with an email address or utilize the Facebook login highlight. Click on “Log In” at the highest point of the screen and select the “Make Account” catches, you will be coordinated to enter the data obligatory to complete the process of your Skincraft account.
Q – When will I get my request?
A – Our conveyance time is 2-3 Business days anyplace in India.
B – If you live in Mumbai our Delivery timing is 1-2 Business days.
Q – Do you convey to anyplace in India?
A – Yes, we convey to any location in India!
Q – How would I give back my request?
A – Its straightforward! Go to our contact number 9167679678 or else go to our client administration email id i.e. email@example.com and contact the individual in your administration identified with return your request.
Q – How long does the arrival process take?
A – Your returned things will take up to 2-10 days to land in our distribution center contingent upon the technique for return. At the point when the arrival is endorsed for a discount, it will be prepared by our Finance group inside of 3 working days.
Contingent upon your bank, your discount will show up in your record in roughly 1-7 business days.
We might decay to offer a discount if the items are checked, harmed, hint at wear or don’t have their unique and undamaged bundling.
Q – Do you convey globally?
A – Yes, We do convey globally.
Q – Can I trade my shoes or Belt in the event that they don’t fit?
A – Unfortunately we don’t offer any trades on buys yet we do have a 30-day return strategy, where we get the things you don’t need for nothing!
Q – What types of installment are acknowledged?
A – Skincraft acknowledges PayPal and also MasterCard, VISA and CC Avenue payment gateway.
Q – Is it safe to utilize my credit card on Skincraft?
A – Yes! Skincraft comprehends that the security of your own data is critical to you. We utilize comprehensively acknowledged best practice electronic and physical efforts to establish safety and gadgets to ensure your own information and Visa data from unapproved access.
Q – I am having issues scanning the Skincraft site. What would it be a good idea for me to do?
A – If you have whatever other programs (i.e. Firefox, Google Chrome, and Safari) have a go at utilizing those. In the event that the issues proceed, please call at 9167679678 or email us at firstname.lastname@example.org.